Service Engineer-GPS Store

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

Job Type

Full-time

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Education

• Diploma (Preferred)

Experience

• Service Engineer: 2 years (Preferred)
• GPS Tracker: 1 year (Preferred)
• GPS Devices Service Engineer: 3 years (Preferred)

Work Location

In person