Customer Service Representative

THIS IS A WORK FROM OFFICE OPPORTUNITY.

LOOKING FOR CANDIDATES WHO ARE FLUENT IN BENGALI OR MARATHI APART FROM ENGLISH, HINDI.

Your day-to-day responsibilities

Maintain good relationships with elders so that Emoha can maximize the value of those

relationships

Identify key contacts at potential elders to establish and foster relationships

Participate in one-on-one meetings with elders to explain services to guide their choices

Understand the problems and challenges of elders and identify ways the service could better

address those needs

Seek opportunities to cross-sell or upsell to existing elders

Provide excellent service to maintain a positive reputation for the business

Resolve any elder complaints promptly and professionally

Maintain complete and detailed documentation and records of all elders

Interacting with elders and NOK via mails/calls/ messages.

To act as relationship manager for an elder and arrange required services as per the product requirement

Pay

₹25,000.00 - ₹32,000.00 per month

Benefits

Paid sick time

Paid time off

Provident Fund

Work Location

In person