Digital & Business Operations Executive

About Swarn Shikhar Jewellers (www.swarnshikhar.com)

We are a family-run jewellery business in Chembur East, Mumbai, with more than 40 years of history. We want a resourceful, organised person to help us strengthen our digital presence, improve how things run day to day, and coordinate projects across the business. The work is practical and varied. It is not a coding job and it is not a sales-counter job.

What you will work on

Digital presence

keep our website, Google Business Profile, social channels and product information accurate and up to date

Marketing

help with content planning, basic local SEO, campaigns, coordinating photography, and reporting

Customer follow-up

organise enquiries and support simple WhatsApp and CRM processes, handling customer data properly

Business operations

coordinate with vendors, service providers and store staff, and keep documents, checklists and task trackers in order

Reporting and improvement

use spreadsheets to track work, measure results and spot small process improvements

Who would do well here

Disciplined, dependable and proactive, and happy to take ownership without constant supervision

A clear communicator who can work with an established store team and coordinate with the owners remotely

Comfortable with spreadsheets and basic digital tools, and quick to learn new systems. Practical experience matters more than your degree or college.

Early-career candidates and hands-on generalists are welcome. Experience in a small business, retail, marketing or operations is a plus.

Working environment

The role is on-site at our jewellery showroom in Chembur, alongside the existing retail team. We don’t have a separate corporate office. You will have your own work area and work closely with the family that runs the business.

Contract and growth

We’ll start with a month on month, full-time paid contract for 2 months so both sides can see if it’s a good fit. We’ll agree on clear priorities and review progress regularly. If it goes well for both of us, we’ll talk about a longer-term full-time role. We’re looking to build a lasting role, not hire for a one-off freelance project.

Compensation

₹25,000 to ₹35,000 per month

How to apply

Please also include any relevant work samples, when you can start, and your expected salary.

Pay

₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate

Chembur, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

We don't have a separate corporate office. Will you be able to work from our retail store?

Education

Diploma (Required)

Language

English (Required)

Work Location

In person