Store Manager

Sales Targets: Achieve daily and monthly store sales targets. Staff Management: Manage staff attendance, punctuality, grooming and discipline. Sales Performance: Monitor individual sales, ticket value, upselling and cross-selling. Customer Service: Ensure excellent customer handling and resolve complaints. Stock Management: Maintain stock accuracy and prevent shortages, negative stock and discrepancies. Cash Management: Ensure correct billing, cash reconciliation and timely bank deposits. Store Maintenance: Maintain cleanliness, product displays and overall store presentation. Product Knowledge: Ensure staff have proper knowledge of products, offers and promotions. SOP Compliance: Ensure all staff follow company policies and procedures. Daily Reporting: Submit daily sales, target achievement and operational reports to Head Office. Problem Reporting: Immediately report stock discrepancies, cash shortages and operational issues. Overall Accountability: Take responsibility for store performance, staff productivity and smooth daily operations.