Senior Analyst(Del Ops (Non-Voice))

Job Summary

We are seeking a highly experienced and customer-focused professional for managing India Foreign Payments, Regulatory Compliance, Banking Operations, and Client/Vendor Support activities at a client location. The incumbent will act as the primary liaison between the client, banking partners, vendors, internal stakeholders, and compliance teams to ensure timely, accurate, and compliant execution of financial transactions and statutory requirements.

The role requires strong SAP expertise, extensive experience in foreign remittances, regulatory documentation, and exceptional stakeholder management skills. The candidate should be comfortable working in a client-facing environment and handling time-sensitive financial operations with minimal supervision

Key Responsibilities

Foreign Payment & Banking Operations

Process and manage international remittances (A1 and A2 payments) in compliance with RBI and FEMA regulations.

Prepare and coordinate documentation for foreign remittances, including Form 15CA and 15CB requirements.

Execute Demand Draft payments, Stamp Duty payments, and other banking transactions.

Liaise with banks for payment processing, document submissions, transaction tracking, and issue resolution.

Ensure timely execution of Customs Duty, GST, Labor Welfare Fund (LWF), and other statutory payments.

Support treasury and banking activities while maintaining complete audit trails and documentation.

SAP-based Financial Operations

Perform end-to-end transaction processing and monitoring in SAP.

Validate accounting entries, payment batches, vendor master data, and statutory payment transactions.

Troubleshoot transaction issues and collaborate with stakeholders for resolution.

Generate reports and provide operational insights to management and client stakeholders.

Compliance & Regulatory Support

Manage statutory documentation and compliance-related activities.

Coordinate preparation and submission of compliance certificates and supporting documents.

Support TDS, taxation, and regulatory requirements in collaboration with tax consultants and finance teams.

Ensure adherence to company policies, audit requirements, and Record Management Guidelines (RMG).

Maintain proper documentation and records for audits and regulatory reviews.

Client & Stakeholder Management

Serve as the primary point of contact for client representatives, vendors, banks, and internal business stakeholders.

Participate in regular governance meetings, operational reviews, and issue-resolution discussions.

Provide timely updates on payment status, compliance requirements, and operational deliverables.

Build strong working relationships and ensure high levels of customer satisfaction.

Vendor & Business Support

Respond to vendor and business line queries related to payments, remittances, taxation, and documentation.

Handle escalations and ensure prompt issue resolution.

Support agreement management and related documentation activities.

Operational & Administrative Activities

Perform T&E report scanning and document verification activities.

Manage mailroom-related manual activities and document handling.

Handover documents to courier partners and submit physical documents to banks as required.

Maintain records and support internal and external audit requests.

Required Qualifications

Bachelor's Degree in Commerce, Finance, Accounting, Business Administration, or related field.

Professional certifications in Finance, Treasury will be an advantage.

Skill Requirements

Required Experience & Skills

Mandatory

7+ years of experience in India Foreign Payment Operations, Treasury Operations, Banking, or Accounts Payable.

Strong hands-on experience in SAP

Extensive knowledge of

Foreign Remittances (A1 & A2)

RBI Guidelines

Form 15CA & 15CB

GST

Customs Duty

TDS and Tax Compliance

Experience working directly from client locations.

Strong stakeholder management and customer-facing experience.

Experience coordinating with banks, vendors, tax consultants, and business teams.

Preferred

Experience managing regulatory and statutory payments.

Exposure to shared services or captive finance operations.

Knowledge of documentation management and compliance frameworks.

Key Competencies

Excellent verbal and written communication skills.

Strong client relationship and stakeholder management capabilities.

High attention to detail and compliance orientation.

Ability to work independently in a dynamic client environment.

Strong problem-solving and analytical skills.

Ability to manage multiple priorities and meet strict deadlines.

Professional attitude with a customer-centric approach.

Success in this Role

The successful candidate will ensure seamless execution of domestic and foreign payment activities, maintain regulatory compliance, provide exceptional stakeholder support, and act as a trusted finance operations partner to the client and business teams.

Must Have Skill

Payment processing

Good to Have Skill

Other Requirements