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Bell Boy- Front Office

The Fern Hotels · Bangalore
वेतन₹15,000–16,000महीना, जैसा लिखा है
कहाँBangaloreKarnataka
प्रकारFull time
Posted13 Nov2 दिन पहले, SimplyHired से
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जो skills माँगे हैं28 लिखे हैं
Guest check-in and check-outCustomer communicationTravel arrangementsProfessional disciplineStakeholder liaisonGreeting customersClient enquiry handlingHotel and accommodation guest check-inCross-departmental liaisonEnglishFront-of-house coordinationLocal language12th PassBusiness etiquetteClient servicesHousekeepingRespectful communicationCustomer issue escalationKannada10th PassClean workspace maintenanceHindiClient communication skillsCommunication skillsClient liaisonTeam coordinationCross-functional communicationTime management
इस job के बारे में

Welcome guests warmly upon arrival and assist with their luggage.

Escort guests to their assigned rooms and explain room facilities.

Assist guests during check-in and check-out procedures.

Handle guest luggage carefully and ensure timely delivery to rooms.

Coordinate with the Front Office and Housekeeping departments for guest requirements.

Assist guests with taxis, transportation and other travel arrangements.

Maintain cleanliness and tidiness of the lobby, entrance and luggage area.

Handle guest requests and complaints politely and report them to the concerned department.

Maintain proper luggage records and ensure luggage safety.

Provide information about hotel facilities, services and nearby attractions.

Follow hotel standards, grooming guidelines and safety procedures.

Perform any other duties assigned by the Front Office Manager.

Qualifications & Skills

Minimum qualification
10th / 12th Pass.

Freshers and experienced candidates can apply.

Good communication and interpersonal skills.

Pleasant personality with a positive attitude.

Customer service-oriented approach.

Ability to handle guest luggage and stand for extended periods.

Basic English and Hindi communication; Kannada is an added advantage.

Well-groomed and professionally presented.

Key Competencies

Guest satisfaction

Teamwork and coordination

Time management

Problem-solving skills

Professional behaviour

Attention to detail

Pay
₹15,000.00 - ₹16,000.00 per month

Benefits

Food provided

Provident Fund

Work Location
In person

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