Admission and Support Officer

We are looking for an energetic Admission and Support Officer with a strong communication skill, a presentable personality, and the ability to build positive relationships with prospective and existing parents while ensuring smooth coordination within the organization.

Responsibilities

Act as the first point of contact for parents for queries, concerns, and feedback

Build positive and professional relationships with parents.

Handle walk-in enquiries and make outbound calls to prospective parents and follow up on enquiries.

Provide detailed information about curriculum, facilities, and fee structure.

Coordinate with teachers, coordinators, and management for resolution

Escalate critical issues to the concerned authorities when required

Provide guidance and support to prospective students throughout the admissions process.

Support retention and re-enrollment activities.

Requirements

Bachelor’s degree in relevant field.

3+ years of admission counselling experience in a school.

Strong communication and convincing skills.

Strong analytical and decision-making skills.

Good interpersonal skills.

Prefer immediate Joiners

Benefits

Health insurance

Paid time off

Provident Fund

Ability to commute/relocate

Begur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience

Admission counselling

2 years (Preferred)

Work Location

In person