SM
Customer Care Representative
Smart Teachnology · Ahmedabad
वेतन₹25,000–40,000महीना, जैसा लिखा है
कहाँAhmedabadGujarat
प्रकारFull time
Posted21 Sep28 दिन पहले, SimplyHired से
जो skills माँगे हैं6 लिखे हैं
Inbound voiceEnglishMaster's degree12th PassBachelor's degreeHindi
इस job के बारे में
Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
- Assist customers as needed with setting up associated with a product or service
- Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
- Handling inbound calls from client on product related to functional and technical query.
- Provide Online/Onsite support to customers
- Handling Live chat, email of client query Product
- Requirement Analysis
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Job Type
- Full-time
- Pay
- ₹25,000.00 - ₹40,000.00 per month
Benefits
Health insurance
Education
Higher Secondary(12th Pass) (Required)
Experience
- total work
- 1 year (Required)
Language
English (Required)
- Work Location
- In person
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