Counter Sales - Front Desk

Company

The Good Skin Project

Location

Vartak Nagar, Thane

Industry

Beauty and Dermatology Clinic

Employment Type

Full Time On Site

About the Role

The Good Skin Project is seeking a dynamic, well groomed, and sales driven Counter Sales Executive to manage front desk operations while promoting our skin, beauty, and contouring treatments. The ideal candidate will be the first point of contact for clients, ensuring exceptional customer service while contributing to clinic revenue through effective sales and relationship management.

Key Responsibilities

Front Desk Operations

Welcome and assist clients visiting the clinic

Manage appointments, walk ins, cancellations, and follow ups

Handle client inquiries via phone, WhatsApp, and in person

Maintain client records, billing, and daily operational reports

Coordinate with therapists and dermatologists to ensure smooth clinic operations

Sales and Client Engagement

Explain and promote skin, beauty, and body contouring treatments and packages

Achieve monthly sales targets for services and retail products

Identify opportunities for upselling and cross selling treatments

Follow up on package renewals, consultations, and pending leads

Build strong client relationships to drive repeat business and referrals

Clinic Coordination

Ensure the reception area remains clean, organized, and presentable

Monitor and manage front desk retail product inventory

Support clinic marketing and promotional activities

Collect client feedback and share insights with management

Eligibility Criteria

Experience

Mandatory experience in a Beauty Clinic, Skin Clinic, Derma Clinic, Aesthetic Clinic, or Wellness Center

Preferred 1 to 3 years of experience in Front Desk, Reception, Client Servicing, or Sales roles

Skills and Competencies

Excellent communication skills in English and Hindi

Marathi will be an added advantage

Strong customer service and client relationship management skills

Sales oriented mindset with the ability to achieve targets

Basic knowledge of MS Excel, billing software, and WhatsApp Business

Professional appearance and positive attitude

Pay

From ₹30,000.00 per month

Work Location

In person