Front Office Executive Cum Customer Relationship

Key Responsibilities

Front Office & Client Management

• Manage clients’ calendars and appointment scheduling efficiently.
• Interact with clients and clearly explain clinic services, treatments, offers, and schemes.
• Handle client grievances professionally and provide appropriate solutions to ensure high levels of client satisfaction.
• Introduce and promote the latest organizational offers and schemes to clients.

Billing, Records & Reporting

• Perform analysis, billing, and invoicing activities accurately.
• Maintain patient records in both physical files and computer systems, ensuring confidentiality and accuracy.
• Analyze data and prepare periodic reports for management review.

Pharmacy & Inventory Management

• Manage pharmacy operations and maintain adequate inventory levels.
• Oversee inventory for medical, pharmacy, and other clinic supplies.
• Monitor stock usage and ensure timely reordering to avoid shortages.
• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.
• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.
• Housekeeping & Facility Supervision
• Doctor Assistance & Treatment Preparation
• This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.
• The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

Experience

2 to 5 years

Notice period

Immediate Joiner

Location

Plot No 241,, Road no 72, Prashasan Nagar, Jubilee Hills

Job Type

Full-time

Pay

₹18,000.00 - ₹30,000.00 per month

Work Location

In person