Counter Sales Associate

Job Summary

We're looking for a friendly, reliable Counter Sales Associate to serve as the face of our shop — taking orders, preparing items, handling payments, and creating a great experience for every customer.

Key Responsibilities

Greet customers and take orders accurately at the counter or register

Prepare and serve drinks following recipes and quality standards

Handle cash and card transactions, process refunds, and balance the till at shift end

Maintain a clean, organized counter and workstation, following health and safety guidelines

Restock supplies and ingredients as needed and flag low inventory to management

Answer questions about menu items, ingredients, and promotions

Resolve customer complaints politely or escalate to a supervisor when needed

Work efficiently during peak hours to keep wait times low

Requirements

Prior customer service or retail experience preferred, not required

Strong communication and interpersonal skills

Ability to stand for extended periods and work in a fast-paced environment

Recommendation

Experience with POS systems

Multilingual ability, if serving a diverse customer base

Pay

₹14,000.00 - ₹16,000.00 per month

Work Location

In person