811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

Noida, Uttar Pradesh, India

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JOB DESCRIPTION

811 Digital – Outbound Officer

Department Retail Liabilities | Digital Banking

Location Mumbai, Thane

Number of Positions Multiple

Position Grade M1

Assisting in resolving customer queries.

Contacting potential or existing customers to inform them about a product or service using scripts

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Providing information to customers.

Monitoring sales performance.

Closing sales deals.

Keeping a record of calls and relevant details.

Go the “extra mile” to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Make sales or recommendations for products or services that may better suit customer needs

Adhere to all company policies and procedures

Graduate with decent English communication.

Candidate should have a pleasing personality and should be presentable.

Should be dedicated and display integrity.

Willingness to learn with an attitude of continuous improvement.

Willing to work in rotating shifts

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JOB INFO

Job Identification

161130

Job Category

KMBL

Posting Date

09/24/2026, 05:32 PM

Degree Level

Bachelor's Degree

Job Schedule

Full time

Locations

WTT, C1, Sector-16, Gautam Budh Nagar, Noida, Noida, Uttar Pradesh, 201301, IN

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WTT, C1, Sector-16, Gautam Budh Nagar, Noida, Noida, Uttar Pradesh, 201301, IN

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