Admin Coordinator

Key ResponsibilitiesOperations Management

• Assist the Center Manager in the overall management of clinic operations.
• Ensure smooth daily functioning of the clinic and timely resolution of operational issues.
• Monitor patient appointments, registrations, billing, and overall patient experience.
• Ensure adherence to company SOPs, quality standards, and operational policies.

Team Supervision

• Supervise Front Office Executives, Patient Coordinators, Staff Nurses, and other support staff.
• Prepare staff duty rosters and manage attendance.
• Ensure discipline, punctuality, grooming, and professional conduct among employees.
• Support recruitment, onboarding, training, and performance monitoring of staff.

Patient Experience

• Ensure exceptional customer service throughout the patient journey.
• Address patient concerns and complaints promptly and professionally.
• Coordinate with doctors to ensure efficient consultation and treatment schedules.
• Monitor patient feedback and implement improvement initiatives.

Administrative Responsibilities

• Maintain clinic records, reports, and documentation.
• Monitor inventory of medicines, consumables, and office supplies.
• Coordinate with the Purchase Department for timely procurement.
• Ensure proper maintenance of clinic equipment and facilities.
• Coordinate with vendors for housekeeping, security, and maintenance services.

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Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person