Night Shift Receptionist

A night shift hospital receptionist manages front desk operations, patient admissions, and visitor communications during overnight hours.

Key Responsibilities

• Patient Check-In \& Admissions: Greet arriving patients, process late-night emergency or scheduled admissions, and direct individuals to appropriate wards or departments.
• Communication Management: Answer multi-line phone calls, route internal/external calls, and locate on-call doctors or medical staff.
• Visitor Security: Monitor front entrance access, issue visitor passes, and enforce hospital safety and confidentiality policies.
• Administrative Tasks: Update electronic health records (EHR/Meditech), handle basic billing inquiries, and reconcile end-of-day reports.
• Emergency Response: Follow hospital protocols during medical emergencies and alert rapid-response or security teams immediately.

Requirements \& Skills

• Experience: 0 to 2 years in a customer service, front office, or healthcare administration role.
• Skills: Strong communication, active listening, basic computer literacy (EHR software), and calm decision-making under pressure.
• Attributes: Ability to stay alert during overnight hours and strict adherence to patient privacy regulations (such as HIPAA).

Benefits

• Paid sick time
• Provident Fund

Work Location

In person