International Voice Process Agent

Job Details Role: Process Executive (Customer Support) Job Type: Full-Time Location: Chandigarh / Mohali, India Experience: 0–2 Years (Freshers welcome) Shifts: Rotational Shifts (includes night shifts) 🎯 Key Responsibilities Customer Support: Answer inbound customer queries via phone, email, or live chat. Active Listening: Understand customer problems clearly and deliver solutions politely. Database Management: Record correct notes, logs, and customer updates inside the CRM system. Teamwork: Work closely with supervisors to meet daily service level agreements (SLAs). 🛠️ Required Qualifications & Skills Superb English Fluency: Outstanding verbal communication, correct grammar, and clear writing. Customer Empathy: Ability to stay patient, calm, and respectful under pressure. Technical Comfort: Solid typing speed and basic knowledge of Microsoft Office apps. Education: Graduate degree or high school equivalent (10+2). ✉️ How to Apply Interested candidates can walkin with their updated resume directly to Aspire teleservices D179/ phase 8b, Finvasia building Mohali