Telecaller – Real Estate Sales

Job Title

Telecaller – Real Estate Sales

Location

Gurgaon, Haryana

Department

Sales & Business Development

Reports To

Sales Manager / Team Lead

Employment Type

Full-time (Work from Office)

Role Summary

We are looking for a dynamic and target-driven Telecaller to join our real estate sales team in Gurgaon. The primary role is to generate leads, qualify prospects, and schedule site visits for residential/commercial projects in Gurgaon (e.g., Golf Course Road, Sohna, Dwarka Expressway, New Gurgaon). You will be the first point of contact for potential buyers and investors.

Key Responsibilities

Make 100–120+ New outbound calls daily to potential buyers from provided databases, past inquiries, and marketing campaigns.

Introduce ongoing and upcoming real estate projects (apartments, floors, villas, commercial spaces) in prime Gurgaon micro-markets.

Qualify leads based on budget, preferred location, possession timeline, and investment intent.

Fix site visits and appointments with the sales team for project walkthroughs.

Follow up consistently with warm leads (cold leads to be nurtured over 15–30 days).

Maintain accurate call logs, lead status, and follow-up reminders in CRM software.

Achieve weekly/monthly KPIs

calls made, connects, qualified leads, visits fixed, and closures assisted.

Handle inbound inquiries from digital ads, social media, and property portals (e.g., 99acres, Magicbricks, Square Yards).

Provide basic project information – pricing, floor plans, possession date, RERA registration, amenities, and payment plans.

Overcome basic objections and redirect serious leads to senior sales executives for negotiation.

Calling to all database provided by company

Required Skills & Competencies

Language Proficiency

Fluency in Hindi (mandatory), English (good to have), and Haryanvi/Punjabi (plus).

Communication

Clear, confident, and persuasive phone manner.

Local Knowledge

Basic understanding of Gurgaon sectors, landmarks, real estate micro-markets, and price trends.

Sales Acumen

Ability to identify serious buyers vs. price shoppers.

Resilience

Comfortable with rejections and aggressive daily call targets.

Tech Savvy

Basic MS Excel, CRM and WhatsApp Business.

Result-oriented

Hungry for incentives and monthly closures.

Eligibility Criteria

Minimum 1 year of telecalling experience (real estate, financial services, or B2C sales preferred).

Freshers with strong communication skills and local area knowledge may be considered.

Education

12th pass or graduate (any stream).

Must have own reliable smartphone and basic internet (work from office however requires digital logins).

Should be willing to work 6 days a week (Tuesday off as per company policy).

Previous experience in calling for real estate projects on Dwarka Expressway.

What We Offer (Compensation & Benefits)

Fixed Salary

₹18,000 – ₹25,000 per month (depending on experience and communication skills).

Performance Incentives

₹500 per site visit conversion (unique visit)

As per revenue sharing slab decided by the Company.

Monthly bonus for exceeding lead-to-visit targets.

Travel allowance for any fieldwork (if required very rarely).

On-job training on project USPs, objection handling, and CRM.

Growth path

Telecaller → Senior Telecaller → Team Lead – Inside Sales (within 12–18 months).

Work Environment (Gurgaon Specific)

Office location

Sector 106, Dwarka Expressway Gurgaon.

Working hours

10:00 AM – 6:00 PM.

Dress code

Semi-formal / Business casuals for office and occasional RWA meets (if caller accompanies sales team).

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

Paid sick time

Work Location

In person