Presales /Telesales Executive
We are looking for a experienced Presales /Tele Sales Executive who acts as a crucial link between the company's field sales team and prospective inbound leads, explaining product or service and delivering the solutions as per client requirements. Key Responsibilities Lead Qualification: Respond promptly to walk in customers, in bound calls, digital inquiries via calls, emails, or WhatsApp to evaluate if prospects fit our business criteria. Product & Service Briefings: Explain product features, pricing, processes and value propositions clearly to prospective buyers. Demonstrations & Presentations: Coordinate with field sales and technical team and conduct live or virtual product/service demonstrations to the prospective customers. Objection Handling: Answer technical or general questions and resolve initial doubts to build trust. Tele-calling : Answering calls from interested customers and closing the leads directly and or through the field sales team, cold calling from database to generate leads. Sales Report: Log accurate customer details, track follow-ups, and update pipeline status on daily basis. Data Mining: Use various sources like google etc and form various segments data to generate prospective leads. Coordination: Coordinate with field sales team for client meetings and playing a crucial part in closing the sales. Key Skills & Requirements Communication: Exceptional verbal and written communication skills. Technical Curiosity: Ability to learn product portfolios, technical workflows, or service specs quickly. Tools Knowledge: Familiarity with office tools (Excel/Google Sheets/Word/PPT) and social media. Experience: 2 to 3 years of experience in pre-sales, inside sales, tele-calling, or customer relationship management. Education: Bachelor’s degree in business administration, marketing, or a related field, BCom with sales experience
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