Customer Support Executive (CSE)

Key Responsibilities

Customer support, product promotion, feedback collection, and follow-ups.

Follow up on old/existing customer data and generate new leads.

Data extraction, lead generation, and lead verification.

Handle basic product troubleshooting and support processes.

Maintain customer records and reports.

Required Skills

Proficient in MS Excel, MS Office, Google Docs, Sheets & Drive.

Strong written and verbal communication skills.

Good customer handling and follow-up skills.

Basic understanding of software support and troubleshooting.

Qualification & Experience

Bachelor's/Master's degree in a technical field.

Freshers are welcome; software/customer support experience is an advantage.

Pay

₹5,000.00 - ₹10,000.00 per month

Ability to commute/relocate

Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

For Freshers

The first 3 months will be an internship period with a stipend of ₹5,000 per month. Are you comfortable with this?YES/NO

For Candidates with 1–3 Years of Experience

The salary range will be ₹10,000–₹15,000 per month, depending on your knowledge, skills, and experience. Are you comfortable with this salary range?YES/NO

Work Location

The job location is Lucknow. Are you comfortable working from the Lucknow location?

Yes / No

Education

Bachelor's (Preferred)

Work Location

In person