IT Supervisor

Key Responsibilities

Supervise daily IT operations and provide technical support to hotel departments.

Maintain computers, printers, servers, network equipment, Wi-Fi, CCTV, and other IT systems.

Troubleshoot hardware, software, network, and connectivity issues.

Support hotel systems such as PMS, POS, key-card systems, telephone/PBX, and guest Wi-Fi.

Monitor network performance, internet connectivity, backups, and system availability.

Manage user accounts, access permissions, passwords, and basic IT security.

Install, configure, and maintain computers, software, and peripheral devices.

Coordinate with external IT vendors and service providers when required.

Maintain IT asset inventory and keep records of equipment and licenses.

Implement regular data backup and basic disaster-recovery procedures.

Ensure IT systems comply with hotel policies and security standards.

Train hotel employees on basic IT systems and cybersecurity awareness.

Respond promptly to IT incidents and minimize downtime.

Prepare IT reports and escalate major technical issues to the IT Manager.

Assist with IT projects, system upgrades, and new technology installations.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person