Ecommerce : Online Sales

E-Commerce – Online Sales Executive

Role

E-Commerce – Online Sales Executive

Experience

1–3 years in E-Commerce / Online Sales / Digital Sales

Key Responsibilities

• Manage online sales through e-commerce platforms, website, WhatsApp, and social media.
• Handle customer inquiries and provide product information, pricing, and offers.
• Generate, follow up, and convert online leads into sales.
• Process online orders and coordinate with logistics/dispatch teams.
• Manage product listings, pricing, images, descriptions, and inventory.
• Monitor orders, cancellations, returns, refunds, and customer complaints.
• Achieve monthly online sales targets.
• Maintain customer and order records in CRM/Excel.
• Coordinate with marketing teams for online promotions and campaigns.
• Monitor competitor pricing, products, and online market trends.
• Prepare daily/weekly sales and order reports.
• Ensure a smooth customer experience from inquiry to order delivery.

Required Skills

• Good knowledge of e-commerce and online sales.
• Strong communication and convincing skills.
• Good customer handling and follow-up skills.
• Knowledge of e-commerce platforms and online marketplaces.
• Basic knowledge of Excel, CRM, WhatsApp, and email.
• Good understanding of digital sales and promotions.
• Target-oriented and self-motivated.
• Strong coordination and problem-solving skills.

Pay

₹28,000.00 - ₹35,000.00 per month

Benefits

• Provident Fund

Work Location

In person