Customer Sales & Support Intern/Executive

Customer Sales & Support Intern / Executive

Location

Gandhinagar, Gujarat

Experience

Fresher / 0–3+ Years

Employment Type

Full-time / Internship

At Silent Infotech, We are looking for enthusiastic and customer-focused individuals to join our Customer Sales & Support team for Remi8.ai, an AI-powered device. The role involves handling customer queries, generating sales, following up with leads, and ensuring an excellent customer experience.

Key Responsibilities

Handle inbound and outbound calls with customers and potential customers.

Understand customer requirements and explain Remi8 products and features.

Follow up with leads and convert enquiries into sales.

Achieve assigned monthly sales targets.

Provide post-sales support and resolve customer queries/issues.

Maintain regular follow-ups with existing customers.

Collect customer feedback and ensure high customer satisfaction.

Maintain proper records of calls, leads, sales, and customer interactions.

Coordinate with internal teams for timely resolution of customer issues.

Requirements

Good communication and interpersonal skills.

Strong customer-handling and convincing abilities.

Comfortable with calling and sales activities.

Positive attitude and willingness to learn.

Basic knowledge of computers and CRM tools.

Fluent English communication is preferred.

For experienced candidates, prior experience in customer support, telesales, inside sales, or field sales will be an advantage.

What We Offer

Performance-based incentives.

Hands-on experience with an AI-powered product.

Opportunity to develop skills in Sales, Customer Support & Business Development.

Growth opportunities based on performance.

Pay

₹10,000.00 - ₹50,000.00 per month

Benefits

Leave encashment

Paid sick time

Paid time off

Provident Fund

Education

Bachelor's (Preferred)

Work Location

In person