Academic Counselor

Job Summary

As an Academic Counselor at SLBS Marklance, you will be the first point of contact for prospective students and parents. Your role is to guide them through the admission process, provide counseling, and help them make informed decisions about their education journey. You will work closely with the marketing and academic teams to ensure smooth enrollment and student onboarding.

Device & SIM Requirement

We do not provide a mobile phone for this position; only a SIM card will be provided. Candidates using an iOS device (iPhone) must have access to an Android smartphone, as an Android device is mandatory for work-related requirements.

Key Responibilities

Handle inbound and outbound calls, emails, and walk-ins to counsel prospective student and parents.

Understand students’ needs and suggest suitable courses/programs based on their interests ad career goals.

Convert leads into admissions through effective communication and follow-ups.

Maintain CRM records and ensure timely updates on the student pipeline.

Coordinate with academic and operations teams for smooth onboarding anddocumentation.

Provide regular reports on admissions, lead conversion, and targets achieved.

Assist in organizing webinars, admission drives, and student interaction sessions.

Maintain strong product knowledge of all SLBS Marklance programs and offerings.

Required Skills & Qualifications

Bachelor’s degree (any discipline); MBA/PGDM in Marketing or Education preferred.

• 6–5 years of experience in counseling/admissions/sales, preferably in the EdTech or education sector.

Strong communication, interpersonal, and persuasive skills.

Comfortable working with targets and deadlines.

Proficiency in MS Office and CRM tools.

Ability to work independently an as part of a team.

Preferred Qualities

Passionate about education and student success.

Problem-solvingattitude with attention to detail.

Compensation

Competitive salary with performance-based incentive.

Pay

₹17,000.00 - ₹20,000.00 per month

Benefits

Flexible schedule

Health insurance

Leave encashment

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location

In person