Customer Service Associate

Location: Lulu Mall, Cochin

Educational Qualification

• Plus Two /Graduation.

Experience

• 1-2 years retail selling, customer service, and/or cashier experience required/Freshers can also apply.

Knowledge Requirement

• Knowledge in Customer Relations Management.

Skill Requirements

• Interpersonal skills.
• Sales Management.
• Display management.

Duties and Responsibilities

• Ensure all customers have an impeccable designer wear store experience by developing and maximizing relationships with the store’s customers.
• Delivering exceptional sales services for improved customer satisfaction
• Work with customers to ensure they find the products they need and are made aware of all the other services available to them in the store.
• Promote products which have less movement along with the other items.
• Perform cashiering, stockroom upkeep and store upkeep as needed.
• Maintain company standards regarding personal sales metrics.
• Ensure adherence to Store etiquette and at store timing
• Perform sales and cash functions in an efficient and accurate manner.
• Ensure all products are easily accessible, visually appealing, and constantly available.
• Assist in the opening and closing duties of the store.
• Remuneration: Incentive +spot incentive+Other Allowances

Pay

₹16,000.00 - ₹18,000.00 per month

Benefits

Provident Fund

Work Location

In person