Visa counsellor

Job description

We are seeking an experienced Tele Caller/Visa Counselor specializing in study visas, tourist/visitor visas, and immigration processes for countries such as the UK, Canada, Australia, USA, and others. The ideal candidate will guide clients through the visa application process, provide expert advice, and ensure a smooth and successful experience.

Who can apply

Candidates with experience in visa/immigration / overseas education counselling

Freshers with very good English and communication skills who are interested in building a career in the immigration industry

Key responsibilities

Counsel walk-in and online enquiries on study, tourist and immigration options (UK, Canada, Australia, USA, etc.)

Explain eligibility, documentation and timelines clearly to clients

Handle application forms, document checklists and file submissions

Follow up with leads via phone, WhatsApp and email to convert enquiries into enrollments

Maintain accurate records of client status and follow-ups

Achieve monthly targets related to client meetings, applications and conversions

Required skills

Strong verbal communication in English and Hindi/Punjabi

Confident in speaking to clients over phone and in person

Good convincing and counselling skills

Basic computer skills (email, MS Office, CRM tools)

Target-oriented and comfortable working in a fast-paced environment

Benefits

Performance-based incentives in addition to fixed salary

Cell phone reimbursement

Internet reimbursement

Paid sick time and paid time off

Leave encashment (where applicable)

Flexible schedule options may be available after training / probation

How to apply

Click Apply now on Indeed and upload your updated CV.

Apply on Immediate Joiner for Chandigarh Location

Pay

₹15,201.83 - ₹35,691.44 per month

Benefits

Flexible schedule

Location

Chandigarh, Chandigarh 160034 (Required)

Work Location

In person