Restaurant Staff

Job Overview Role: Shift Manager/Captain Department: Food & Beverage (F&B) Key Responsibilities Delegate tasks, monitor employee performance, and support team members during the shift. Handle opening or closing duties, manage inventory levels, and ensure workplace safety. Address and resolve customer complaints quickly and politely. Balance cash registers, track daily sales, and report issues to upper management. Know the entire food and drink menu well to answer questions. Suggest daily specia…