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International Customer Support Executive

Prathama BPO · Gurugram
Fresher चलेगा
वेतन₹22,000–33,000महीना, जैसा लिखा है
कहाँGurugramHaryana
प्रकारFull timeFresher चलेगा
Posted30 Sep6 दिन पहले, SimplyHired से
Kaam ने check किया
Freshers के लिए खुला: experience नहीं माँगा
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं37 लिखे हैं
Sales persuasionCustomer records maintenanceRecord-keepingCold callingCustomer relationship buildingProduct recommendationEmail communicationInbound customer enquiry call handlingCustomer needs analysisSalesPhone communicationSales needs analysisClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonEnglishClient relationship developmentClient needs assessment12th PassBusiness etiquetteBachelor's degreeClient servicesCustomer relationship managementOutbound voiceProviding product informationClient communication skillsICSESuggestive sellingProfessional phone etiquetteInternal team coordination for issue resolutionInternal communicationCommunication skillsClient liaisonNegotiationQuota attainmentClient interaction via phone calls
इस job के बारे में

International Customer Support Executive

Meal
One-Time Meal
Cab
Both-Side Cab Facility
Working Days
5 Days Working
Salary
₹22,000 – ₹33,000 In-Hand + Incentives
Experience
Fresher
Qualification
Minimum 12th Pass
Location
Gurgaon, Sector 18

Roles & Responsibilities

Handle customer queries through calls, emails and other communication channels.

Communicate professionally with international customers and understand their requirements.

Provide accurate information and suitable solutions to customer queries.

Assist customers with product, service and process-related concerns.

Maintain a positive and professional customer experience.

Follow up with customers whenever required.

Maintain proper records of customer interactions and updates.

Coordinate with internal teams for timely resolution of customer concerns.

Identify suitable sales opportunities during customer interactions.

Recommend relevant products or services based on customer requirements.

Work towards achieving assigned sales and performance targets.

Maintain good customer relationships through effective communication.

Requirements

Excellent English communication skills are mandatory.

Must be confident while communicating with international customers.

Should have good sales and convincing skills.

Good interpersonal and problem-solving abilities.

Positive attitude and willingness to learn.

Fresher candidates can apply.

Ability to work in a target-oriented environment.

Good listening and customer-handling skills.

Pay
₹22,000.00 - ₹33,000.00 per month

Benefits

Commuter assistance

Food provided

Health insurance

Life insurance

Paid sick time

Provident Fund

Application Question(s)

How much do you rate your English communication skill out of 10 ?

How many months of experience do you have in calling related role ?

What's your last in-hand salary ?

Are you ok with sales role as well with higher incentives ?

Education

Bachelor's (Preferred)

Language

English (Preferred)

Location

Gurgaon H.O, Gurugram, Haryana (Preferred)

Work Location
In person

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