Front Office Executive (Receptionist)

HOTEL FRONT OFFICE EXECUTIVE / RECEPTIONIST – FRESHERS WELCOME (F&B NOT PROVIDED)

Reputed Hotel in Paharganj – Paharganj, New Delhi

Established family-owned hotel operating since 1978

Salary

₹17,000–₹18,000 per month (fixed, in hand)

Performance Incentive

Up to ₹3,000 extra per month after completion of the three-month probation period

Job Type

Full-time, Permanent

Work Location

Paharganj, near New Delhi Railway Station

About the Position

We are looking for a confident, well-spoken and customer-friendly Front Office Executive to manage hotel reception and assist guests.

Good spoken English and basic computer knowledge are essential. Freshers are welcome, and complete training in hotel operations and hotel-management software (PMS) will be provided.

Key Responsibilities

Handle guest check-ins and check-outs

Attend telephone, WhatsApp, walk-in and direct-booking enquiries

Explain room categories, tariffs and hotel facilities

Convert suitable enquiries into confirmed bookings

Manage reservations, room allocation, billing and payments

Handle guest requests, questions and complaints professionally

Coordinate with housekeeping and maintenance staff

Maintain guest records, cash records and proper shift handovers

Assist with online reservations and routine front-office operations

Candidate Requirements

Good spoken English is essential

Basic computer, email and internet knowledge

Confident, presentable and guest-friendly personality

Honest, punctual and responsible

Comfortable handling guests, telephone calls and payments

Graduate preferred; capable 12th-pass candidates may also apply

Freshers and experienced candidates are welcome

Preferred age

Up to 35 years

Immediate joining preferred

Shift Requirements

Must be comfortable working rotational shifts (only for men)

Morning shift

8:00 AM–6:00 PM

Night shift

6:00 PM–8:00 AM

Benefits

Fixed in-hand salary of ₹17,000–₹18,000

Monthly performance incentive of up to ₹3,000 after probation

Complete training in hotel operations and PMS software

Stable, long-term employment

Clean, professional reception

Supportive, family-managed working environment

Opportunity to learn guest handling, reservations, billing and hotel operations

Important

We are looking for Immediate Joiners

Applicants must be comfortable speaking with guests in English. Candidates who cannot communicate comfortably in English or cannot accept the applicable shift timings should not apply.

Only candidates genuinely interested in attending an in-person interview in Paharganj should submit their updated CV through Indeed and Whataspp to 9999634393. A audio introduction in English must be sent along with this CV for consideration.

Pay

₹17,000.00 - ₹20,000.00 per month

Work Location

In person