CRM & Digital Marketing Executive

We are looking for a CRM \& Digital Marketing Executive who can efficiently manage customer information through CRM, communicate with customers over phone calls, and assist with day-to-day digital marketing activities.

The ideal candidate should have good communication skills, basic computer knowledge, and an understanding of CRM and digital marketing platforms.

Key Responsibilities

• Manage and update customer details, leads, follow-ups, and activities in the CRM system.
• Make outbound calls to customers and leads and handle customer queries professionally.
• Follow up with prospective customers and maintain regular communication.
• Coordinate with the sales team regarding leads and customer requirements.
• Assist in digital marketing activities, including social media, online campaigns, lead generation, and basic reporting.
• Monitor and maintain accurate lead and customer records.
• Prepare basic reports related to leads, calls, follow-ups, and conversions.
• Support the marketing team in executing online promotional activities.
• Maintain professional communication with customers through phone calls and digital channels.

Required Skills

• Good English \& Telugu communication skills.
• Good telephone etiquette and customer-handling skills.
• Basic knowledge of CRM software and lead management.
• Basic knowledge of Digital Marketing.
• Good knowledge of MS Excel, MS Word, and basic computer operations.
• Ability to manage multiple leads and follow-ups.
• Positive attitude and willingness to learn.
• Candidates with knowledge of Google Ads, Meta Ads, Social Media Marketing, WhatsApp Marketing, or Lead Generation will be preferred.

Educational Qualifications

Candidates with any of the following qualifications can apply

• B.Com (Computers)
• M.Com
• M.Sc
• Any other Graduate/Postgraduate degree with relevant computer, CRM, customer service, or digital marketing knowledge.

Experience

• Minimum 1 year of relevant experience preferred.
• Freshers with strong communication skills and basic knowledge of CRM \& Digital Marketing may also be considered.

How to Apply

Interested candidates can apply directly through Indeed or send their updated resume to

jobs44442@gmail.com

Ph: 8985403479

Work Location

Madhurawada, Visakhapatnam

Job Type

Full-time

Work Mode

In person

Benefits

• Provident Fund

Work Location

In person