Virtual Assistant (with Receptionist & Admin Duties)

Job description

Job Overview As our Virtual Assistant, you will serve as the digital front desk and administrative engine of our firm. You will be the primary first point of contact for client inquiries, manage scheduling, handle document collection, and support our legal team with file updates. While immigration knowledge is a bonus, full process training will be provided what you must bring is exceptional communication, sharp computer skills, and reliable problem-solving skills.

Key Responsibilities

Virtual Receptionist Duties

Act as the main point of contact for inbound phone calls, emails, and client inquiries with professionalism and warmth.

Calendar & Consultation Management: Manage scheduling for RCICs and team members, booking initial consultation slots and coordinating calendar invites.

Client Document Collection & Tracking: Reach out to clients to gather required documentation, follow up on missing files, and log incoming records.

Form Completion & Data Entry

Fill out immigration forms accurately, maintain database records, and update active case files in real time.

Proofreading & Compliance

Audit application packages, proofread outgoing communications, and verify document details before submission.

Tech & AI Workflow: Utilize modern office software, legal intake tools, and AI utilities to streamline administrative workflows and email drafting.

Requirements & Qualifications

Experience

2+ years of administrative, virtual assistant, or receptionist experience (required).

Communication

Flawless written and spoken English skills; comfortable speaking with clients over phone and video calls.

Tech Proficiency: Strong computer literacy, comfortable picking up new case management software quickly, and experienced in using AI tools for day-to-day productivity.

Organization & Detail

Meticulous attention to detail, strong tracking habits, and ability to manage multiple deadlines without missing a step.

Setup: A dedicated home office environment with a reliable, high-speed internet connection, quiet workspace, and working camera/headset.

What We Offer

Competitive compensation ($40,000 – $50,000 per year, based on experience)

Comprehensive training on Canadian immigration processes and software

Long-term career development and growth potential within the legal industry

Supportive, collaborative team environment

To Apply Please submit your resume along with a brief cover letter explaining why you would be an exceptional fit for this role. Your application is your first demonstration of your written communication and attention to detail.

Pay

₹40,000.00 - ₹50,000.00 per month

Work Location

Remote