Front Desk Executive
Job Description
Front Desk Executive
- Location
- Ernakulam, Kerala
- Job Type
- Full-Time, Permanent
- Salary
- ₹18,000 – ₹20,000 per month
Job Summary
We are looking for a Front Desk Executive responsible for managing visitors, incoming enquiries, following up with potential students, and maintaining accurate lead records in the CRM.
Responsibilities
Handle and respond to course enquiries received through phone calls, missed calls, WhatsApp, and other communication channels.
Welcome and assist visitors, students, parents, and other guests.
Handle incoming calls and direct them to the appropriate department or staff member.
Maintain a professional and welcoming reception area.
Manage visitor entries and provide basic information about the organization and its services.
Requirements
Any Graduate.
Candidates with a minimum at least of 1 year of experience will have an added advantage.
Good communication skills in English and Malayalam
Good telephone etiquette and customer-handling skills
Basic knowledge of CRM systems
Ability to identify and qualify genuine course enquiries
Strong follow-up and lead-management skills
Good data-entry accuracy and attention to detail
Ability to manage multiple enquiries and follow-ups efficiently
Basic computer proficiency.
Benefits
Cell Phone & Internet Reimbursement.
Provident Fund (PF).
Work Schedule
Monday to Saturday (Except Second Saturday)
How to Apply
Interested candidates can send their updated CV to
- hr@electromechglobal.com
- +91 85900 36699
Benefits
Paid sick time
Provident Fund
- Pay
- ₹15,000.00 - ₹20,000.00 per month
Benefits
Paid sick time
Provident Fund
- Work Location
- In person
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