Sr. Technical Program Manager, Trust CX Innovations

Trust depends on two things being true at once: that every piece of customer data is governed, controlled, and provably compliant, and that the organization can move fast enough to keep up as products evolve in the era of AI. TCI's AI Enablement & Data Governance charter owns both. On the data side, we make sure data is classified, its handling is enforceable, and compliance can be proven rather than asserted. On the enablement side, we use AI-driven automation to take operational load off the …