Trainee Team Member & Team Member (Hotel Management)

JOB DESCRIPTION Position

Trainee Team Member / Team Member

Industry

QSR / Hospitality

Department

Restaurant Operations

Employment Type

Full-Time

Qualification

Hotel Management / Hospitality Management

About the Role

We are looking for enthusiastic and customer-focused Trainee Team Members \& Team Members to join our QSR Hospitality Operations team. The candidate will be responsible for supporting day-to-day restaurant operations, maintaining service standards, ensuring food quality and hygiene, and delivering an excellent customer experience.

Key Responsibilities

• Assist in daily restaurant/QSR operations and service activities.
• Welcome and assist customers with a polite and professional approach.
• Take customer orders accurately and process them through the POS system.
• Support food preparation, assembly, packing, and presentation as per SOPs.
• Maintain cleanliness and hygiene of the restaurant, kitchen, counters, and work areas.
• Follow food safety, hygiene, and company operational standards.
• Ensure proper handling and storage of food and ingredients.
• Support inventory checking, stock handling, and replenishment.
• Coordinate with kitchen and service teams for smooth order execution.
• Handle customer queries and escalate complaints to the supervisor/manager when required.
• Maintain proper grooming and personal hygiene standards.
• Follow company policies, SOPs, safety procedures, and shift schedules.
• Support opening and closing activities of the outlet.
• Work effectively as part of a team in a fast-paced QSR environment.

Candidate Profile

For Trainee Team Member

• Fresher with Hotel Management / Hospitality Management qualification.
• Good communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Customer-service oriented.
• Willingness to work in rotational shifts.

For Team Member

• Hotel Management / Hospitality Management qualification preferred.
• Freshers or candidates with relevant QSR/Hospitality experience may apply.
• Basic knowledge of restaurant operations and customer service.
• Good communication and teamwork skills.
• Ability to work under pressure in a fast-paced environment.

Key Skills

• Customer Service
• Restaurant Operations
• Food \& Beverage Service
• POS / Order Taking
• Food Safety \& Hygiene
• Teamwork
• Communication Skills
• Grooming \& Professional Etiquette
• Inventory \& Stock Handling
• Problem Solving

Pay

₹180,000.00 - ₹250,000.00 per year

Work Location

In person