Sales Leader CSA

Roles and Responsibilities of a Sales Manager

Job Title

Sales Manager / Sales Lead – Doorstep Car Wash (Inside Sales)

Company

PEXA Car Care

Experience

3–7 Years

Job Description

PEXA Car Care is looking for a Sales Manager / Sales Lead to head our Doorstep Car Wash lead closing team.

This role focuses on converting inbound leads into confirmed service orders and leading a team of sales executives to improve conversion and reduce cancellations.

This is an inside sales leadership role (no field sales).

Key Responsibilities

• Manage and close inbound leads generated by marketing campaigns
• Lead and monitor a team of sales/CSA executives
• Ensure accurate order confirmation (service type, location, schedule)
• Drive daily and monthly conversion targets
• Coordinate closely with operations to ensure smooth execution
• Reduce sales-related cancellations through correct customer communication
• Maintain CRM/app data accuracy and follow sales processes
• Monitor team performance and provide regular coaching

Key Skills Required

• Strong lead-closing and customer communication skills
• Team handling and performance management
• Ability to work in a fast-paced, service-based environment
• Basic CRM / call management system knowledge
• Problem-solving and coordination skills

Preferred Candidate Profile

• Experience in inside sales, telesales, or service sales
• Background in doorstep services, hyperlocal, or on-demand businesses preferred
• Comfortable working with targets and operational coordination

What We Offer

• 20 % to 30 % hike from the current CTC.
• Leadership role in a growing service brand
• Fixed salary + performance-based incentives
• Opportunity to scale with expanding operations
• Structured processes and defined growth path

Job Type

Full-time

Job Types

Full-time, Permanent

Pay

₹35,000.00 - ₹40,000.00 per month

Benefits

• Cell phone reimbursement

Education

• Higher Secondary(12th Pass) (Preferred)

Experience

• Business development: 3 years (Required)

Language

• Hindi (Required)

Work Location

In person