Sr. Executive – D2C Logistics

Mcaffeine company · Mumbai

वेतन₹5.5Lसाल, जैसा लिखा है

कहाँMumbaiMaharashtra

प्रकारFull time

Posted30 Sep21 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं38 लिखे हैं

Order fulfilment coordinationPeriodic MIS report preparationReturns processingOperations coordinationSpreadsheetsShipment tracking for distribution operationsEscalation managementCross-departmental liaisonMetrics reportingE-CommerceOrder shippingReturns processing in distribution operationsShipping & receivingTransportation managementDaily operations report preparationAchieving service-level targetsSLA adherenceBachelor's degreeFreight shipment trackingDistribution organisation experienceStakeholder coordinationVendor communicationManagement information systemsService level managementManagement reportingDelay management in logisticsOrder issue resolutionCourier and postal service assistanceEscalation handlingInternal team coordination for issue resolutionE-commerce organisation experienceCommunication skillsSLA monitoringTeam coordinationCross-functional communicationOperational performance reportingService level agreement managementOrder fulfilment

इस job के बारे में

We are looking for an experienced Sr. Executive – D2C Logistics to manage end-to-end logistics and order fulfilment operations.

Key Responsibilities

Manage end-to-end order fulfilment and shipment processing.

Coordinate with courier/logistics partners for timely deliveries.

Track shipments and ensure delivery within defined TAT/SLA.

Handle RTO, NDR and reverse logistics activities.

Coordinate with internal teams for order and dispatch issues.

Monitor shipment status and resolve delivery-related escalations.

Manage customer and logistics-related escalations.

Prepare and maintain daily/weekly MIS reports using Excel.

Monitor logistics performance and identify operational issues.

Ensure smooth coordination between warehouse, courier partners and internal teams.

Requirements

3–4 years of relevant experience in D2C / E-commerce Logistics.

Hands-on experience in order fulfilment, shipment tracking, RTO/NDR and reverse logistics.

Good knowledge of Excel and MIS reporting.

Good communication and coordination skills.

Ability to manage multiple logistics activities efficiently.

Pay: From ₹550,000.00 per year

Benefits

Flexible schedule

Paid time off

Provident Fund

Work Location: In person

Mumbai में ऐसी jobsसब देखो →

Senior E-commerce Operations Executive - D2C/FMCGDisha Group · MumbaiSimplyHired से Customer Care & D2C Operations ExecutiveVeda - An Ayurvedic Lifestyle Brand · MumbaiSimplyHired से Customer Experience Executive – D2C / E-commerceBRIX CONSULTANTS · MumbaiAdzuna से

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →