Senior Infrastructure Engineer, Data Center

Senior Infrastructure Engineer, Data Center

310-Operations Bengaluru, Karnataka

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Description

You will have –

Two years of direct hands-on experience in Datacenter Operations (racking and stacking equipment and replacing break-fix items),

A minimum of one year of experience logging into network devices and servers using the command-line interface (CLI) to perform basic configuration, validation, monitoring, and troubleshooting activities.

Knowledge about the Datacenter cabinets, PDUs, power and cooling concepts.

Knowledge of network fundamentals, including IP addressing, VLANs, routing, switching, and network connectivity.

Experience in remotely troubleshooting network devices, server connectivity, interfaces, and infrastructure issues.

Knowledge of network monitoring tools and remote management platforms like Grafana and Prometheus.

Good for you to have –

Prior experience building and maintaining a network and a set of servers

Experience working with Juniper and/or Cisco network devices.

Experience coordinating with remote Smart Hands teams and Datacenter providers for network-related activities

JNCI/A/S/P/IE, CompTIA, CC/NT/NA/NP/IE

You will definitely possess these technical skills –

Basic level Linux OS system administration experience

Basic level JunOS or Cisco IOS hands on experience

Basic understanding of Layer 2 and Layer 3 networking concepts.

Ability to review network device logs, alarms, interface status, and hardware health remotely.

Excellent troubleshooting and diagnosis of network equipment, servers, and connectivity issues.

Bird’s eye view of your role –

Remotely access and perform operational activities on network devices and servers across global POPs.

On regular basis, interact with Aryaka datacenter providers to complete tasks.

Proactively identify, diagnose, analyze, and troubleshoot the issues in global POPs.

Implement audit functions for spare parts, equipment, and datacenter resources

Research alternative solutions or workarounds with knowledge of the impact.

Appropriately escalate issues to the next level or other team members.

Implement regular upgrades to the DCOps JIRA ticket queue.

Document issues and solutions in the DCOps Data Repository.

Share information on projects to all stakeholders.

Take direction from other members of the DCOps, Sysops, Netops and PMops teams.

Readiness to work outside of regular office hours when required, including being on call in a 24×7 environment.

What will you bring –

Impeccable work ethic.

Team Player with positive mental attitude and provide positive contributions to multiple teams.

Excellent written and verbal English communication skills.

Excellent analytical and problem solving skills.

Hardworking, focused, and result orientation personality required.

What are your performance objectives –

Provide successful task completions.

Clear and clean documentation of assigned POPs

Timely communication to the DCOps team, internal teams, and management

How will your lofty goals be translated into specific actions / short term goals –

First 30 days

Understand the internal processes

Accelerate learning and orientation

Perform regular tasks for other members of DCOps team

90 days+

Take ownership of a set of global POPs

Participate in DCOps projects

Perform the regular duties of an Infrastructure Engineer.

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