CRM Manager

Job Purpose To manage customer interactions from lead generation through site visits and booking, while achieving sales targets and maintaining strong customer relationships. Key Responsibilities· . Generate and manage property sales leads. · Contact prospective customers and understand their requirements. · Explain project features, specifications, pricing, payment plans, and offers. · Arrange and conduct site visits. · Follow up with prospective customers through calls, WhatsApp, email, and meetings. · Maintain accurate lead and customer information in CRM. · Convert qualified leads into bookings. · Coordinate with customers during the booking and documentation process. · Achieve assigned monthly and quarterly sales targets. · Maintain regular follow-up with existing customers and prospects. · Prepare sales reports and maintain lead conversion records. · Coordinate with CRM, accounts, legal, and project teams as required. Required Skills· . Excellent communication and presentation skills. · Sales and negotiation abilities. · Customer relationship management. · Strong follow-up and lead-conversion skills. · Knowledge of real estate sales preferred. · Proficiency in CRM software and MS Office. QualificationGraduate preferred. Candidates with relevant real estate sales experience will be preferred.