Front Desk Receptionist

Minus Clinic · Chennai

वेतन₹18,000–25,000महीना, जैसा लिखा है

कहाँChennaiTamil Nadu

प्रकारFull time

Posted1 Oct6 दिन पहले, SimplyHired से

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जो skills माँगे हैं63 लिखे हैं

Collaborate with healthcare professionalsCustomer records maintenanceWalk-in client managementRecord-keepingAppointment rescheduling and cancellationsGuest relationsInbound customer enquiry call handlingClinical record keepingCancellation processing (reservation procedures)Sales transaction processingPhone communicationCustomer serviceCustomer appointment bookingClient detail updatesOperations coordinationMaintaining patient confidentialityPatient appointment coordinationGreeting customersClient enquiry handlingInbound voiceBack office operationsPractice management softwareClient record-keeping practicesData reportingSales invoice generationBack office processingFront-of-house coordinationAdministrative experienceClient invoicingBusiness etiquettePayment collectionDaily operations report preparationConfidential record keepingClient servicesService delivery statistics reportingScheduling for multiple individualsTypingMultidisciplinary collaborationSecretarial workPatient orientationHandling patient queriesClean workspace maintenancePatient record updatingPhone etiquetteClient communication skillsManaging patient recordsVisit schedulingProfessional phone etiquetteClient educationMedical appointment creationBillingClient liaisonTeam coordinationOffice phone managementMedical administrationInvoice creationOperational performance reportingMultidisciplinary team collaborationReception managementOffice experienceFront office managementReservation managementCustomer data entry

इस job के बारे में

Minus Slim Clinic Nungambakkam Chennai

Key Responsibilities

Welcome clients and visitors in a professional and courteous manner.

Manage appointment bookings, confirmations, rescheduling, and cancellations.

Handle incoming phone calls, WhatsApp inquiries, and walk-in enquiries.

Maintain accurate client records and update information in the clinic management system.

Coordinate with doctors, dietitians, physiotherapists, and therapists to ensure smooth client flow.

Process billing, collect payments, and issue invoices and receipts.

Explain basic clinic services, consultation process, and appointment procedures.

Follow up with clients regarding scheduled appointments and missed visits.

Ensure the reception area is clean, organized, and presentable at all times.

Maintain confidentiality of client information and clinic records.

Support daily administrative activities and branch operations as required.

Prepare daily reports related to appointments, walk-ins, and collections.

Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person

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