Client Relationship Executive

Job Title: Customer Relationship Executive (CRE) Location: Connaught Place, New Delhi | Job Type: Full-time | Experience: 1-4 Years About the Role: We are looking for a proactive and customer-focused Customer Relationship Executive to build and maintain strong relationships with our clients and ensure high customer satisfaction. Key Responsibilities: Handle inbound/outbound calls, emails, and WhatsApp queries from customers Build and maintain long-term relationships with new and existing customers Resolve customer complaints and issues in a timely and professional manner Follow up with customers for feedback, renewals, and upselling opportunities Maintain customer database and update CRM regularly Coordinate with internal teams (Sales, Operations, Technical) to ensure customer needs are met Prepare daily/weekly reports on customer interactions and issues Requirements:Graduation in any discipline1-4 years of experience in customer support / client servicing / relationship management Excellent communication skills - Hindi & EnglishGood knowledge of MS Office, CRM tools, WhatsApp & Email handling Patient, empathetic, and problem-solving attitude Ability to work under pressure