Housekeeping Manager

Job Title: Housekeeping Incharge / Executive Housekeeper Company: Hotel The Taksonz, Ludhiana The Objective We are seeking an uncompromising Housekeeping Incharge to take absolute ownership of our property’s hygiene, aesthetics, and room readiness. This is not a passive role. You will aggressively manage a team of room attendants, tightly control chemical and linen inventories, and ensure that every inch of the property meets premium hospitality standards. Core Responsibilities Operational Excellence: Conduct rigorous daily inspections of all guest rooms, VIP suites, corridors, and public areas. Authorize room readiness for the Front Desk with zero tolerance for oversights. Inventory & Cost Control: Manage the procurement, storage, and daily distribution of cleaning supplies, chemicals, and linens. Track usage meticulously to eliminate theft, wastage, and unnecessary overhead costs. Staff Leadership & Roster Management: Schedule, train, and discipline the housekeeping staff. Drive peak productivity, ensuring rooms are turned over rapidly during peak check-in/check-out windows without compromising quality. Preventative Maintenance: Act as the first line of defense for the property. Instantly identify and report electrical, plumbing, or furniture defects to the maintenance department before a guest ever notices them. Vendor Coordination: Oversee external contracts for pest control, deep carpet cleaning, and outsourced laundry services, ensuring they meet the hotel's SLA (Service Level Agreement) requirements. Required Qualifications Minimum of 4–5 years of supervisory experience in the housekeeping department of a reputed, high-volume hotel. A degree or diploma in Hotel Management or Hospitality Administration. Fierce attention to detail and a hands-on approach to problem-solving. Strong knowledge of industry-standard cleaning chemicals, sanitation protocols, and fabric care. Proven ability to manage labor schedules and motivate a blue-collar workforce effectively. Key Performance Indicators (KPIs) You Will Be Judged On: Guest satisfaction scores regarding room cleanliness. Average turnaround time for room cleaning. Reduction in chemical wastage and linen damage.