Tamil Customer Service job in Whitefield

Amisol Global · Bangalore

वेतन₹20,000महीना, जैसा लिखा है

कहाँBangaloreKarnataka

प्रकारFull time

Posted5 Oct19 दिन पहले, SimplyHired से

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जो skills माँगे हैं22 लिखे हैं

Record-keepingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingCustomer needs analysisPhone communicationClient enquiry handlingInbound voiceEscalation managementEnglishClient needs assessmentLocal languageTamilClient servicesCustomer relationship managementProviding product informationClient communication skillsCross-functional collaborationEscalation handlingClient educationClient liaisonClient interaction via phone calls

इस job के बारे में

Taking/Handling Inbound Customer calls, Outbound calls, Emails

Listening to and understanding the customer’s requirements

Provide product / service details & benefits to Customers

Providing end to end solutions to the customer

Asking the correct questions – probing and prompting the customer wherever required

Timely and accurate capturing all the information given by the customer

Timely follow up with as per Escalation matrix till closure

Staying current with knowledge of products/ processes & services

Ensure full adherence to all the quality parameters and SOP

Cooperate with other Team members, SMEs and Team Leaders.

Contact: 7019815945
Pay: ₹20,000.00 per month

Benefits

Provident Fund

Application Question(s)

This is work from office job, are you located in Bangalore?

Language

English (Required)

Location

Whitefield, Bengaluru, Karnataka (Required)

Work Location: In person

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