Front Desk Receptionist

Job Title

Front Desk Representative

Job Summary

The Front Desk Executive cum Test Center Administrator serves as the face of the company and the primary enforcer of exam integrity. Responsibilities split between traditional front desk operations and supervising specialized certification exams.

Key Responsibilities

Welcome Visitors

Greet clients, walk-ins, and candidates warmly, providing a professional first impression.

Manage Communications

Answer, screen, and route incoming phone calls, and respond to email inquiries.

Handle Logistics

Receive, sort, and distribute daily mail, couriers, and office deliveries.

Manage Schedules

Coordinate exam seating charts, manage appointment calendars, and handle candidate check-ins.

Maintain Facilities

Ensure testing workstations, computers, and reception areas are clean, functional, and organized.

Basic Troubleshooting

Launch exam software, restart systems, and coordinate with IT support for technical glitches.

Inventory & Maintenance

Monitor office supplies, manage testing materials, and ensure the reception and testing areas are clean and tidy

Qualifications & Skills

Education

High school diploma or equivalent required; Bachelor’s degree preferred.

Experience

1-2 years of experience in customer service, reception, or a testing/invigilation environment.

Tech Skills

Beginner to intermediate proficiency in Microsoft Office (Word, Excel, Outlook).

Soft Skills

Exceptional multitasking and organizational skills with the ability to maintain composure under pressure.

Pay

₹15,000.00 - ₹20,000.00 per month

Application Question(s)

Are you comfortable for Janakpuri location?

Are you alright with Mon to Sat 9:30 to 6:30?

Do you have an experience of front desk earlier?

Work Location

In person