Hospital receptionist
Mumbai Eye Care is looking for a friendly, professional, and well-organized Receptionist to join our eye hospital team. The ideal candidate will be responsible for creating a welcoming experience for patients while efficiently managing front-desk and administrative activities.
Key Responsibilities
Welcome and assist patients and visitors at the reception desk.
Register new patients and update patient records accurately.
Schedule and manage patient appointments.
Handle incoming calls, WhatsApp enquiries, and patient queries.
Coordinate with doctors, optometrists, technicians, and other hospital staff.
Manage billing, payments, receipts, and basic cash-handling activities.
Guide patients through the registration, consultation, investigation, and billing process.
Maintain patient records and ensure confidentiality.
Coordinate follow-up appointments and communicate with patients when required.
Maintain a clean, organized, and professional reception area.
Perform other routine administrative duties as required.
Candidate Requirements
- Education
- graduate preferred.
- Experience
- some experience in a hospital, clinic, diagnostic centre, or healthcare reception preferred.
Good communication and interpersonal skills.
Pleasant personality with a patient-friendly attitude.
Basic computer knowledge and familiarity with MS Office.
Ability to handle multiple patients and tasks efficiently.
Good spoken English and Hindi; Marathi and Gujarathi would be an advantage.
Ability to work as part of a healthcare team.
Candidates with experience in an eye hospital/ophthalmology clinic will be preferred.
What We Offer
Professional and friendly working environment.
Opportunity to work in a reputed eye-care setting.
Learning and career-development opportunities.
Competitive salary based on experience and skills.
- Job Type
- Full-time
- Location
- Mumbai, Maharashtra
- Experience
- 1–3 years preferred
- Department
- Front Office / Patient Services
- To Apply
- Please submit your updated CV through Indeed.
- Pay
- ₹18,000.00 - ₹25,000.00 per month
- Work Location
- In person
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