Tele Caller Executive

Make outbound calls to prospective and existing patients and explain the hospital’s hair, skin, and aesthetic treatments.

Handle incoming calls, patient enquiries, appointment requests, and provide accurate information professionally.

Follow up with leads generated through digital marketing, website enquiries, social media, and other sources.

Schedule and confirm patient appointments while maintaining an organized follow-up system.

Understand patients’ requirements and guide them toward the appropriate consultation or treatment appointment.

Maintain regular follow-ups with patients regarding consultations, appointments, and treatment-related enquiries.

Maintain accurate records of calls, leads, appointments, follow-ups, and patient interactions in the CRM or designated system.

Build positive relationships with patients through polite, professional, and empathetic communication.

Coordinate with doctors, reception, and other departments to ensure a smooth patient experience.

Achieve assigned calling, lead-conversion, appointment-booking, and follow-up targets while maintaining high standards of patient service.

Benefits

Flexible schedule

Leave encashment

Work Location

In person