Sr. Manager - Global Markets Middle office

Requisition Number

63811

Job Location

Bangalore, IND

Global Grade

Band 6

Work Type

Office Working

Employment Type

Permanent

Posting Start Date

07/10/2026

Posting End Date

22/10/2026

Job Summary

• Trade capture, booking amendments, Trade life cycle, Novations/Assignments, reconciliation and Control / Reporting activities of the business.

• Manage query remediation and other day-to-day processing, ensuring timely escalation to minimise risk exposure.

• New business enablement and solutions, partner to deliver strategic FM initiatives

• Drive Operational readiness

• Collaborate with internal stakeholders to achieve seamless follow the sun model and constantly seek opportunities to achieve process consistency.

• Face of Operations to Trading and Sales Desks – primary point of contact

• Insulate FM from post execution processing / queries, represent Operations functions

• Build team profile with the Front Office

• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”

• Build strong relationship with internal teams to facilitate efficient communications and speedy resolutions of issues

• Identify and close knowledge gaps within the Hubs through hands on training

• Drive continuous improvement and innovate

• Partner with Technology to deliver transformation

• Work with FO to identify booking model improvements and drive efficiency

• Be up to date and ensure compliance with regulatory requirements

• Adherence to Ops Risk Framework standards of implementation and process management.

• Constantly seek opportunities to improve global consistency, work closely with the onshore and other regions to close gaps and standardise processes.

• Build strong relationship with Onshore Middle-Office to facilitate efficient communications and speedy resolutions of issues

• Identify and close knowledge gaps through hands on training

• Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data

• Operations representation for external/internal and regulator scheduled audits

• Ensure Audit points are addressed within timelines

• Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations

• Adherence to Ops Risk Framework standards of implementation and process management

• Continuous review of procedures and booking model

• Local Management of

• Hubs: Drive global alignment and consistency, Follow The Sun support

• Local market: standardize where applicable, tailored processes/controls

• Team management experience

Key Responsibilities

Strategy

• Business alignment / Product expertise: Product specialists who understand business priorities and strategy, define optimal solutions leveraging industry leading facilities and influence behaviour through countenance

• Connect: Build bridges across the bank to simplify current operating model, create efficiencies and identify new opportunities

• Leadership and Market presence: Own your domain and influence product evolution, define internal standards and shape future utilities through selective industry positioning. Risk Manager: Define the standard to effectively control the T-0 business day; understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank

• Risk Manager: Define the standard to effectively control the T-0 business day; understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank

Business

• Financial Markets Middle Office was set up in 2016 to deliver first class trade support, business enablement and accurate / timely trade representation to meet obligations to clients, counterparties, and regulators. We are product and process subject matter experts aligned to the Global Financial Markets business providing follow the sun support, a continuous improvement mindset and industry connectivity

Processes & Responsibilities

• Trade capture and life cycling of vanilla and structured products – FX, Rates, Credit, Repo and Treasury Markets

• Stakeholder management: Collaborate with internal stakeholders to achieve seamless follow the sun model and constantly seek opportunities to achieve process consistency.

• Understanding and learn to manage query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk

• New business enablement and solutions, partner to deliver strategic FM initiatives

• Drive operational readiness

• Operational representation for external/internal audits

• Ensure audit points are addressed within timelines

• Drive continuous improvement and innovative

• Partner with technology team to deliver transformation

• Work with FO to identify booking model improvements and drive efficiency

• Be up to date and ensure compliance with regulatory requirements

People & Talent

• Help embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm

• Overall client satisfaction and meeting service expectations

• Quick turnaround for queries & priority items

• Should be a Team player- flexible

• Adhere to the instruction of the Mangers.

• Being active part of team discussions to come up with process improvements

• Actively participate in Sustainability (CSR) initiatives, staff engagement programmes

Risk Management

• Always ensure 100% compliance to the group’s risk management framework as applicable

• Compliance with all applicable Rules/ Regulations of Company and Group Policies

• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious transactions to the Unit

• Timely escalations and resolutions on confirmation outstanding etc as per Escalation policy

Governance

• Comply with all t