Tele Caller Executive

Celebration Flix · Delhi

वेतन₹15,000–18,000महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted7 Oct2 दिन पहले, SimplyHired से

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Promotional pitchingSales persuasionCustomer records maintenanceRecord-keepingComputer operationCold callingInbound salesOutbound lead nurturingCustomer relationship buildingProduct recommendationInbound customer enquiry call handlingCustomer needs analysisPhone communicationCall loggingClient detail updatesComputer literacyOperations coordinationSales needs analysisClient enquiry handlingInbound voiceClient record-keeping practicesOutbound telemarketingEnglishClient needs assessmentLocal languageLead conversionVoice-based call centre experience12th PassLead nurturingHospitality industry experienceClient servicesCustomer relationship managementPhone canvassingTelesalesProviding product informationHindiClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresClient educationRestaurant experienceCommunication skillsSales follow-upClient liaisonTeam coordinationCustomer acquisitionClosing dealsQuota attainmentClient interaction via phone callsCustomer data entry

इस job के बारे में

Job Title: Telecaller
Company: Celebration Flix
Department: Sales & Customer Support
Location: Kalkaji, New Delhi
Employment Type: Full-Time

Job Summary

Celebration Flix is looking for a confident and customer-focused Telecaller to handle customer calls, explain our private theatre and celebration packages, follow up with leads, and convert enquiries into confirmed bookings.

Key Responsibilities

Make outbound calls to leads and potential customers.

Handle inbound enquiries regarding private theatre bookings, packages, events, and celebrations.

Understand customer requirements and suggest suitable packages.

Follow up with interested customers and maintain regular communication.

Convert enquiries into bookings and achieve assigned sales targets.

Maintain accurate records of calls, leads, follow-ups, and bookings.

Coordinate with the operations/event team regarding confirmed bookings.

Handle customer queries professionally and provide timely information.

Ensure a positive customer experience throughout the booking process.

Requirements

Minimum 6 months–2 years of experience in telecalling, sales, customer support, hospitality, events, or a similar role.

Good communication and convincing skills.

Hindi and basic English communication required.

Confident, polite, and customer-friendly personality.

Ability to handle sales targets and follow-ups.

Basic computer knowledge and ability to maintain lead records.

Preferred Candidate

Candidates with experience in hospitality, private theatres, event companies, restaurants, hotels, or customer-facing businesses will be preferred.

What We Offer

Fixed salary + performance-based incentives.

Growth opportunities within the organization.

Professional and customer-oriented work environment.

Opportunity to work in the hospitality, entertainment, and events industry.

Pay: ₹15,000.00 - ₹18,000.00 per month

Education

Higher Secondary(12th Pass) (Preferred)

Experience

Telecalling: 1 year (Preferred)

Location

Delhi (Preferred)

Work Location: In person

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