Jewellery Sales Associate

Welcoming and assisting customers in-store or online Understanding customer requirements, preferences, and budget Explaining jewellery designs, metals, gemstones, diamonds, pricing, and offers Showing products and suggesting suitable designs Handling enquiries through calls, WhatsApp, Instagram, and other channels Preparing quotations and explaining making charges, taxes, discounts, etc. Following up with leads and potential customers Converting enquiries into sales and achieving monthly targets Maintaining customer relationships and encouraging repeat purchases Coordinating with designers, production, billing, and inventory teams Keeping records of customer enquiries, orders, and follow-ups