Digital Project & Delivery Manager

Job Description

Samskriti Business Solutions Pvt. Ltd. is looking for an experienced Digital Project & Delivery Manager to lead and coordinate Creative, SEO, Technology, Content, and Marketing teams.

The ideal candidate will manage multiple digital projects from requirement gathering and planning through execution, QA, client approval, and final delivery.

The candidate should be comfortable working directly with clients, translating business requirements into actionable tasks, managing cross-functional teams, identifying risks, and ensuring projects are delivered on time and to agreed quality standards.

Key Requirement – End-to-End Digital Project Delivery

Strong hands-on experience managing digital projects across websites, SEO, creative, content, analytics, and marketing.

Ability to manage multiple projects, priorities, timelines, dependencies, and stakeholders simultaneously.

Strong client-facing experience with the ability to lead meetings, present project progress, handle feedback, and manage expectations.

Ability to identify project risks, blockers, scope changes, and dependencies early and drive them to resolution.

Strong understanding of website development, digital marketing, SEO, creative workflows, analytics, and QA processes.

Key Responsibilities

Manage and coordinate Creative, SEO, Technology, Content, and Marketing teams.

Assign tasks, establish priorities, monitor workloads, and ensure accountability for deadlines.

Manage multiple digital projects simultaneously from planning through delivery.

Prepare project plans, timelines, milestones, task assignments, dependencies, and delivery schedules.

Track project progress and proactively identify risks, delays, resource constraints, and blockers.

Coordinate internal reviews, QA, approvals, deployments, and final client delivery.

Maintain project trackers, status reports, meeting notes, action items, and delivery documentation.

Ensure projects remain aligned with agreed scope, timelines, budgets, quality standards, and client objectives.

Client Communication & Account Coordination

Participate in and lead regular client calls, project meetings, reviews, and status discussions.

Understand client requirements and translate them into clear, actionable tasks for internal teams.

Present project progress, deliverables, recommendations, risks, timelines, and next steps to clients.

Handle client questions, feedback, revisions, and change requests professionally.

Manage client expectations and maintain strong long-term working relationships.

Escalate critical issues with clear context, impact, options, and recommended solutions.

Creative & Design Coordination

Coordinate website, social media, advertising, presentation, branding, and other creative requirements.

Work closely with graphic designers, UI/UX designers, content teams, and marketing teams.

Review creative deliverables for quality, consistency, branding, campaign objectives, and client requirements.

Ensure creative work follows approved brand guidelines and delivery timelines.

SEO & Digital Marketing Coordination

Coordinate with SEO specialists on technical SEO, on-page SEO, content, backlinks, analytics, and reporting.

Understand SEO requirements and their impact on website development, content, and user experience.

Review SEO performance reports and communicate key insights, actions, and recommendations to clients.

Coordinate SEO recommendations with development, content, and marketing teams.

Ensure SEO requirements are considered during website redesigns, migrations, launches, and major updates.

Technology & Website Management

Coordinate with developers on website development, maintenance, integrations, tracking, bug fixes, and technical improvements.

Understand common web technologies and platforms including WordPress, Webflow, Wix, HTML/CSS, JavaScript, GA4, and Google Tag Manager.

Coordinate website updates, QA, deployments, redirects, analytics, CRM/marketing integrations, and third-party integrations.

Work with developers to troubleshoot technical issues and communicate solutions clearly to clients.

Ensure websites and major releases are properly tested before production deployment.

Process, Quality & Team Management

Establish and improve workflows across Creative, SEO, Technology, Content, and Marketing teams.

Maintain project trackers and ensure tasks, ownership, dependencies, and decisions are properly documented.

Implement quality-check processes before client delivery.

Identify recurring issues and introduce processes to reduce delays, errors, and rework.

Conduct regular team reviews, identify bottlenecks, and support team members in resolving delivery challenges.

Mentor team members and encourage consistent processes, accountability, and professional development.

Required Skills

Strong project, delivery, and team management skills.

Excellent written, verbal, client-facing, and presentation skills.

Strong understanding of digital marketing, SEO, websites, CMS platforms, and creative workflows.

Strong problem-solving, decision-making, prioritization, and stakeholder-management skills.

Ability to manage multiple projects and competing priorities under deadlines.

Strong attention to detail and ownership of project outcomes.

Ability to work effectively with technical and non-technical stakeholders.

Ability to translate business requirements into clear project actions and deliverables.

Technical Knowledge

WordPress / Webflow / Wix.

HTML & CSS; basic JavaScript understanding.

Google Analytics 4 (GA4), Google Tag Manager (GTM), and Google Search Console.

Technical SEO and on-page SEO.

Website migrations, redirects, QA, and deployment processes.

CRM and marketing integrations.

Social media and digital advertising workflows.

Figma / Adobe Creative tools – basic understanding preferred.

Preferred Experience

5–8+ years of experience in digital marketing, web development, digital agency, project management, or a related fi