Customer Support Executive (CSE)

Key Responsibilities

Handle incoming and outgoing customer calls professionally.

Respond to customer enquiries and provide accurate information about company services.

Address customer concerns, complaints, and queries promptly.

Follow up with prospective and existing customers to ensure proper assistance.

Coordinate with the Sales, Banking, and Marketing teams to resolve customer issues.

Maintain customer records, call logs, and follow-up reports.

Provide regular updates to customers regarding their enquiries and service requests.

Build and maintain positive customer relationships.

Support the team in achieving customer service and business targets.

Ensure professional communication and a high standard of customer service.

Requirements

Good communication and interpersonal skills.

Basic computer knowledge and familiarity with MS Office.

Ability to handle customer queries and resolve issues effectively.

Good listening skills and a customer-oriented approach.

Ability to work independently and as part of a team.

Freshers and experienced candidates can apply.

Knowledge of Tamil and basic English is preferred.

Salary & Benefits

Salary

₹16,000 – ₹25,000 per month

Attractive performance-based incentives.

Supportive work environment.

Opportunities for career growth.

Training and guidance will be provided.

Pay

₹16,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Work Location

In person