Front Office Executive – Hotel Experience Required

JOB DESCRIPTIONFront Office Executive – HotelJob Summary

We are looking for a professional, friendly, and customer-oriented Front Office Executive to manage hotel reception operations, guest check-ins and check-outs, reservations, and guest services. Candidates with prior hotel experience and excellent communication skills are preferred.

Key Responsibilities

Welcome guests and provide a warm, professional reception experience.

Handle guest check-in and check-out procedures efficiently.

Manage room reservations, bookings, cancellations, and inquiries.

Answer telephone calls, emails, and guest requests promptly.

Maintain guest registration records, bills, invoices, and payment details.

Coordinate with housekeeping, room service, and other hotel departments.

Handle guest complaints and resolve issues professionally.

Provide information about hotel facilities, services, and room tariffs.

Maintain accurate records and prepare daily reports.

Ensure the front desk and reception area remain neat and organized.

Candidate Requirements

Prior experience in a hotel front office or reception role is preferred.

Good verbal and written communication skills.

Basic computer knowledge and familiarity with hotel management software (PMS).

Professional appearance, pleasant personality, and customer-service skills.

Ability to handle guests politely and manage multiple tasks efficiently.

Flexibility to work in shifts, including weekends and holidays.

Preferred Experience

1–3 years of experience in hotel front office operations.

Job Location

Koyambedu , chennai

Pay

₹15,000.00 - ₹18,000.00 per month

Benefits

Food provided

Work Location

In person