Admission Counsellors Executive (Pune)
- Job Description
- Admission Counsellor / Admission Executive
- Company
- Profcyma Career Solutions LLP
- Department
- Sales & Admissions
- Job Type
- Full-Time
- Job Location
- Bavdhan, Pune.
- Experience
- 0–5 Years
- Industry
- EdTech / Online & Distance Education
About the Company
Profcyma Career Solutions LLP is an education consultancy that helps students and working professionals choose the right academic programs through career counselling, university selection, admission assistance, and end-to-end enrollment support.
Job Summary
We are looking for a motivated and result-oriented Admission Counsellor / Admission Executive to counsel prospective students and working professionals regarding online and distance education programs such as MBA, BBA, BCA, MCA, and other undergraduate and postgraduate courses. The candidate will be responsible for converting leads into admissions by providing accurate program information, resolving queries, and ensuring a smooth admission process.
Key Responsibilities
Student Counselling
Contact prospective students through phone calls, WhatsApp, and other communication channels.
Understand students' educational backgrounds, career goals, and professional requirements.
Recommend suitable courses and universities based on eligibility and career aspirations.
Explain course structures, fees, eligibility criteria, admission procedures, and program benefits.
Lead Management & Conversion
Follow up with assigned leads regularly to maximize admission conversions.
Maintain timely communication with interested students and address their concerns.
Achieve daily, weekly, and monthly admission targets.
Maintain an effective follow-up pipeline and minimize lead drop-offs.
Admission Processing
Guide students through application forms and online admission procedures.
Collect and verify required documents, including academic certificates, identity proof, and other applicable documents.
Coordinate with university admission teams for application processing and status updates.
Ensure accurate documentation and timely completion of admission formalities.
CRM & Reporting
Update all calls, follow-ups, student interactions, and admission statuses in the CRM.
Maintain accurate records of leads, applications, payments, and enrollments.
Submit daily activity reports and periodic admission performance reports.
Follow company policies and established sales and admission processes.
Student Support
Resolve queries related to admissions, fee payments, scholarships, and loan/EMI options where applicable.
Provide regular updates to students throughout the admission process.
Coordinate with internal teams to resolve admission-related issues.
Ensure a positive student experience and maintain professional communication.
Required Skills & Qualifications
Graduate in any discipline; postgraduate qualifications are an advantage.
0–3 years of experience in admission counselling, education sales, telecalling, or customer service.
Freshers with strong communication and convincing skills may also apply.
Excellent verbal communication and interpersonal skills.
Basic knowledge of MS Excel, email, WhatsApp, and CRM systems.
Ability to handle objections, follow up consistently, and achieve targets.
Strong organizational skills and attention to detail.
Knowledge of online and distance education programs is an added advantage.
Key Performance Indicators (KPIs)
Number of leads contacted per day.
Effective student counselling and follow-up activity.
Lead-to-admission conversion rate.
Monthly admission target achievement.
Application and document accuracy.
CRM update compliance.
Student satisfaction and admission processing turnaround time.
Compensation & Benefits
Competitive salary based on experience and skills.
Performance-based incentives for achieving admission targets.
Career growth opportunities in EdTech sales and admissions.
Training on university programs, counselling techniques, and admission processes.
Ideal Candidate Profile
The ideal candidate should be enthusiastic about helping students make informed educational decisions, possess strong communication skills, demonstrate a sales-oriented mindset, and be comfortable working in a target-driven environment.
- Pay
- ₹30,000.00 - ₹60,000.00 per month
- Work Location
- In person
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